WHAT IS THIS KPI? ‘Reasons for Non-Selection’ is a KPI that measures and monitors the reasons that hiring managers reject candidates during a recruitment process
WHY IS THIS METRIC IMPORTANT? This KPI highlights discrepancies between what the hiring manager needs for the role and the skills & experiences of candidates presented by the recruitment team to fill the position.
Monitoring the volume of candidates rejected for each role and categorising why each individual was rejected provides powerful data that can be used to measure how effectively the in-house team are able to respond to the needs of the business. Specifically, it allows analysis of how well the recruitment understand the roles that they are being asked to hire for and whether improvements to the initial briefing process are necessary.
Unsuitable candidates in the pipeline present a challenge to an organisation. There is the time cost associated with the unsuccessful campaign and the commercial impact of open vacancies. There is a reputational impact in the talent market as the employer rejects candidates that had believed they were suitable. Perhaps most importantly, there is the impact on the internal reputation of the recruitment function as Hiring Managers become accustomed to receiving inconsistent results. This creates pressure in the organisation to revert to ‘tried and tested’ methods such as third-party agencies, undermining the business’s broader talent acquisition strategies and causing hiring costs to escalate.
To read more about how to measure recruitment performance in your organisation download this report.
DOWNLOAD RECRUITMENT KPIs WHITEPAPER